The Tokyo Station Hotel ★★★★★

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The Tokyo Station Hotel | Tokyo | Japan

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-9-1, Japan

The Tokyo Station Hotel

Get the celebrity treatment with world-class service at The Tokyo Station Hotel
Re-opened in 2012 after thorough renovations, the Tokyo Station Hotel is registered as an Important Cultural Property and boasts gorgeous rooms in a classical European style. It features a French restaurant and stylish bars, and free WiFi is offered throughout. Its entrance is right next to the Marunouchi South Exit of Tokyo Station.

Rooms at The Tokyo Station Hotel offer a delicious mix of plush decor and comfortable modern amenities, including an LCD TV, a minibar and an electric kettle.The en suite bathroom features a bath and shower. Free toiletries, bathrobes, slippers and a hairdryer are provided.

Just a 10-minute walk to the Ginza area and the Tokyo International Forum, the hotel is a 20-minute walk from the Imperial Palace. The Akihabara and Tsukiji areas are about a 10-minute drive away. Haneda International Airport is 30-minutes away via monorail, while Narita International Airport is a 60-minute ride away on the express train.

You can enjoy a workout at the fitness centre or relax at the on-site spa. Additional services include a 24-hour front desk, luggage storage, currency exchange and laundry services. Room service is also available. Guests can enjoy sushi, Japanese and Chinese cuisine at the restaurants on site.

The property boasts a sumptuous Japanese and European style buffet breakfast with approximately 100 items. Organic juice, freshly baked bread, muesli and yogurt are served, complimented with a selection of fresh fruits. Egg dishes and a variety of meat are offered as well as a Japanese-style breakfast, consisting of rice, miso soup, grilled fish, rolled omelets and other side dishes.
Couples particularly like the location — they rated it 9.6 for a two-person trip.

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Room choices in The Tokyo Station Hotel

Services

Internet WiFi is available in the rooms and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower
Bedroom Wardrobe or closet, Alarm clock
Kitchen Electric kettle
Living Area Desk
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Coffee house on site, Wine/champagne Additional charge, Breakfast in the room, Bar, Minibar, Restaurant
Parking Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day., Parking garage, Accessible parking
Reception services Concierge service, Luggage storage, Currency exchange, 24-hour front desk
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Designated smoking area, Air conditioning, Wake-up service, Heating, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Wellness Fitness, Full body massage, Spa facilities, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken Japanese

Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash The Tokyo Station Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

The hotel's entrance is right next to the Marunouchi South Exit of Tokyo Station. From the Shinkansen (bullet train)'s exit or the Narita Express platform, please follow the sign for the Marunouchi South Exit.

Due to the large number of guests arriving between 15:00 and 17:00, please be advised that it may take time to check in. Luggage storage is available both before and after check-in.

Please note additional breakfast charges are applied to children 4 years and older when booking with a breakfast-inclusive rate. Children 3 years and under are served a complimentary breakfast. Please specify how many children will be staying and their respective ages in the special request box.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Tokyo Station Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

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Is WiFi available at The Tokyo Station Hotel?

WiFi is available in the rooms and is free of charge.

Is there free parking available at The Tokyo Station Hotel?

Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day., Parking garage, Accessible parking

What languages are spoken at The Tokyo Station Hotel?

Japanese

What are the general services offered at The Tokyo Station Hotel?

Designated smoking area, Air conditioning, Wake-up service, Heating, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at The Tokyo Station Hotel?

Pets are not allowed.

What is the check-in time at The Tokyo Station Hotel?

From 15:00

What is the check-out time at The Tokyo Station Hotel?

Until 12:00

100% real reviews of The Tokyo Station Hotel

Check the opinions of our clients

9,0
Purpose of trip: Leisure trip
What was the highlight of The Tokyo Station Hotel
Will stay again
The interieur
Nothing
9,0
Purpose of trip: Leisure trip
What was the highlight of The Tokyo Station Hotel
Unique aesthetic experience and comfortable as well as beautiful.
The hotel has historical interest and an interesting art collection.
10,0
Purpose of trip: Leisure trip
What was the highlight of The Tokyo Station Hotel
A great hotel in a good location, with friendly staff, excellent facilities and ambiance.
Great staff, facilities and ambiance
8,0
Purpose of trip: Leisure trip
What was the highlight of The Tokyo Station Hotel
Generally great, but breakfast service needs improvement
Welcoming staff were super attentive. We arrived at the hotel very early, so left our bags at concierge first before check in. While we were standing outside contemplating our next move, staff came out with umbrellas. We didn’t ask for it and I felt it was very thoughtful of them. When we came back later for check in, they had already moved our baggage to the rooms for us. They have lights that run the length of the corridor for every door, and I really liked how the different coloured lamps signified different lift lobbies; clever touch. Rooms and facilities are clean and well-maintained. Gym was small but equipment new (brand: Life Fitness), and place was very clean. The on-site trainer is very attentive and diligent. If you didn't bring workout clothes you can even rent it for a small fee. Breakfast spread was good. Even though the variety is not as much as other 5 star establishments, they made up for it with the quality of the offerings. Most things are labelled organic, food was pre-portioned so you could try a bit of everything, and it all tasted excellent. I especially loved the freshly cut honeydew and rockmelon, all the Japanese food, and the omelette station. The chefs on site made excellent truffle omelettes and shrimp omelettes. My one regret is I didn’t take more time exploring the hotel and all it had to offer! If you stay here, take some time to roam a bit and utilize the facilities.
At the breakfast buffet, staff were slow to clear empty plates from tables. It got to a point where I had to stack my own plates, walk towards the back, and place it somewhere; self-service of this level is highly unusual for Japan let alone a 5star hotel. One of the chefs saw me and told me I could leave the plates on a side table. After that, I thought service might improve, but they were still slow. I could see few people moving between tables not really doing anything, and it was not easy to get staff attention where I was seated. I’m not sure if this was a tactic to make guests consume less or more slowly, but I assume the faster tables are cleared, the quicker the turn over? Towards the end of the breakfast hour, there were still people waiting to be seated. I only had the breakfast for one day, but if I had it for the entirety of my stay and the service was like this every day, I would give a lower rating for staff.
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